Keep the Change

IMPACT is committed to changing lives, for good. Our family of services helps restore the health and productivity of individuals, organizations and workplaces leading to an improved quality of life for our entire community.

IMPACT 2-1-1 is a central access point for people in need. During times of personal crisis or community disaster the free, confidential helpline and online resource directory make it easy for residents to get connected to information and assistance.

IMPACT Alcohol and Drug Abuse Services includes consultation and referral for people concerned about alcohol or drug use.

IMPACT Awareness raises community consciousness about risky drinking and promotes healthy lifestyles with the stop drinking [SO MUCH] milwaukee campaign.

IMPACT Workplace Services provides consultation, training and employee assistance programs to foster a healthy and productive work environment.

Bullying: It's Not Just a Playground Issue Anymore

Symmetry, Handling Stress

Remember when you were a kid in school and you did your best to stay away from the Whiners; the Slackers -- and worst of all -- the Bullies?  As adults, bullying in the workplace is no laughing matter.  In fact, a disturbing report about a recent killing spree at a beer distributing company in Connecticut may have been rooted in workplace bullying. 

Research conducted by the Workplace Bullying Institute has demonstrated that 37% of the U.S. workforce – or 54 million employees – are being bullied or have been bullied at some point during their career.  People who are bullied in the workplace report lower overall well-being, less job satisfaction and less satisfaction with their bosses; and are more likely to quit their jobs.

IMPACT’s Workplace Services Division, Symmetry is an expert at intervening in on-the-job conflicts, including bullying; and offers these 4 tips if you or someone you know is the target of the on-the-job bully:

  1. Find out whether your company has an EAP (Employee Assistance Program) and contact them.  EAP services are confidential and often offered as a part of employees’ benefits package.
  2. Keep records.  Document the date(s) of occurrence, the actions of the individual and how you responded to them.
  3. Lodge a formal complaint with your Human Resources department or hiring manager.
  4. Read up!  A good place to start to find other information and resources about workplace bullying is the Workplace Bullying Institute at

Symmetry is the workplaces services division of IMPACT that helps organizations target workplace issues to enhance performance, increase productivity and create a culture that fosters a healthier workforce. Experts provide responsive, solution-focused consultation and training to improve efficiency, facilitate effective group dynamics, and build capacity to manage change.

For more information about Symmetry, please contact Sue Beck-Riekkoff at (414) 256-4807 or visit Symmetry’s website at

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